Privacy Policy
Last updated
This Privacy Policy explains how Safety Real Time (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact us, or use our applications and services. By using our website or services, you agree to the practices described here.
Information we collect
- Information you provide. When you request a demo, book a call, or contact us, we collect details such as your name, email address, phone number, company, and information about your fleet and operations.
- Service data. When you use our applications, we process the operational data you or your team enter or connect — such as vehicle, driver, inspection, dispatch, and document records.
- Technical data. We automatically collect standard log and device information, including IP address, browser type, pages visited, and interactions, to operate and secure the site.
How we use information
- To respond to your requests and provide, maintain, and improve our services.
- To set up, run, and support the automations, voice agents, and dashboards we build for you.
- To communicate about products, features, updates, and support.
- To secure our systems, prevent misuse, and comply with legal obligations.
Legal bases
Where the GDPR or similar laws apply, we process personal data on the bases of performing a contract with you, our legitimate interests in operating and improving our business, your consent (where requested), and compliance with legal obligations.
How we share information
We do not sell your personal information. We may share it with:
- Service providers that help us operate — for example hosting, communications, analytics, telephony/voice, and payment providers — who process data on our behalf under appropriate safeguards.
- Integration partners you choose to connect, such as your ELD, telematics, or accounting systems, to move data as you direct.
- Legal and safety recipients where required by law, to enforce our agreements, or to protect rights and safety.
Cookies & analytics
We use essential cookies to run the site and may use analytics to understand usage and improve performance. You can control cookies through your browser settings.
Data retention
We keep personal information only as long as necessary for the purposes described here, to provide our services, and to meet legal, accounting, or reporting requirements, after which it is deleted or anonymized.
International transfers
We operate internationally, including in the United States and Serbia. Where personal data is transferred across borders, we use appropriate safeguards consistent with applicable law.
Your rights
Depending on your location, you may have the right to access, correct, update, delete, or port your personal information, and to object to or restrict certain processing. Residents of the EEA/UK (GDPR) and California (CCPA/CPRA), among others, have specific rights, including the right not to be discriminated against for exercising them. To make a request, contact us using the details below.
Security
We use technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, but we work to safeguard your data and respond promptly to any incident.
Children's privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.
Contact
Questions about this policy or your data? Email us at management@safetyrealtime.com.